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Terms of Service

Last updated: July 25, 2026

1. Acceptance

By downloading, installing, or using the Residely app or website, you agree to these Terms of Service. If you do not agree, do not use Residely.

2. What Residely Is

Residely is an AI-powered home management app that helps homeowners track maintenance, organise service records, store home asset information, and receive personalised maintenance cues. The service is available as a mobile app on Android (and iOS coming soon).

3. Your Account

You sign in using Google OAuth. You are responsible for all activity that occurs under your account. Provide accurate information about your property — AI cue quality depends on it. You must be at least 13 years old to use Residely.

4. Household Sharing

You may invite other people to join your household. All household members share access to the property profile, service records, home assets, projects, and maintenance cues. You are responsible for only inviting people who are authorised to access your home information. You may remove members from your household at any time.

5. AI-Generated Content

Maintenance cues and document data extracted from uploaded receipts are generated by AI (via a third-party AI provider) and are provided for informational purposes only. They do not constitute professional advice. Always consult a qualified contractor, engineer, or specialist before undertaking significant home repairs or improvements. Residely is not liable for outcomes resulting from following AI-generated suggestions.

6. Your Content

You retain ownership of the service records, home assets, projects, documents, and photos you upload to Residely. By uploading content, you grant us a limited licence to store and process it solely to provide the service. We do not claim ownership of your content and will not use it for any other purpose.

7. Property Data

We retrieve publicly available property information from third-party property-data and mapping providers. This data is provided as-is and may not be fully accurate. You are responsible for verifying property details and updating them as needed.

8. Acceptable Use

You agree not to: (a) use Residely for any unlawful purpose; (b) submit false property or account information; (c) attempt to access other users' household data; (d) reverse engineer, scrape, or copy the service; (e) use automated tools to access the API beyond normal app use.

9. Service Tiers

Residely is currently free to use. Paid subscription tiers with additional features are coming soon; full pricing and terms will be presented in the app before any charge, and these Terms will be updated accordingly.

10. Privacy

Your use of Residely is governed by our Privacy Policy at residelyapp.com/privacy. We do not sell your personal data to third parties.

11. Availability

We aim for high availability but do not guarantee uninterrupted service. We may update, modify, or temporarily suspend the service for maintenance. We will provide reasonable notice for planned outages.

12. Termination

You may delete your account at any time directly in the app (Settings → Delete my account); this permanently and immediately removes your account and household data, as described in our Privacy Policy. We may suspend or terminate your access if you violate these Terms, including the Acceptable Use provisions above. Where reasonably possible, we will attempt to notify you before suspending an account for a policy violation.

13. Limitation of Liability

To the maximum extent permitted by law, Residely is not liable for any indirect, incidental, or consequential damages arising from your use of the service — including property damage, financial loss, or data loss resulting from AI-generated maintenance suggestions or service interruptions. Our total liability is limited to the amount you paid for the service in the 12 months preceding the claim.

14. Changes to These Terms

We may update these Terms at any time. We will notify you of material changes via in-app notification or email. Continued use of Residely after changes constitutes acceptance of the updated Terms.

15. Contact

Questions? Email us at info@residelyapp.com or reach us through our contact form.